Papers:
111 Relationship Marketing: What It Means and How to Put It in Action
214 Successful Principles for Non-Surgical Services: Fast Track Your ROI
613 Reading Prospective Patients More Effectively and Improving Scheduling Results
S13 Skills for Successful Patient Coordinators
S16 Patient Coordinator Alums: Overcoming Scheduling Objections
S17 Financial Management for Spouses and Managers